Shipping Information

Shipping Rates


New Zealand wide courier: $25.00 / Jacket



Shipping Questions:

How long does shipping take?
Shipping may occasionally take longer than expected due to the time of year(Christmas, Chinese New Years etc) and local postal services, this is outside out control.

New Zealand CourierPost
Nationwide N.Z 1-2 Business Days

 

How long does it take to process my order?
This will vary per item. If it's in stock it will take 1-2 days. If it's not then this will be 2-3 weeks

Can I track my order?
New Zealand orders are sent via CourierPost and come with a tracking number. This is emailed to you once your order has shipped.
International Economy shipping does not come with a tracking number.
International Express shipping comes with a tracking number which we will send out with your order confirmation.

Can I pickup my order?
Unfortunately we can't arrange pickups at this stage.

Where are our products sent from?
Our products are sent from our warehouse in Tauranga. If we are out of stock we can arrange to have the item sent directly to you from our supplier to save time.

What if my item doesn't arrive?
Rest assured, your payments are guaranteed and all items are insured. Just contact us and we will deal with it for you.